The Team

With over 1,000 students staying with us at WBSA it takes a dedicated group of people to keep the building running efficiently 24/7. Luckily, we have a great team in place to take care of every eventuality!

However, if you are interested in working with us, please see our current positions available here

valeria bw

Valeria - Customer Service and Support Assistant

As one of our 12 CSSAs, Valeria is there to make sure you enjoy every aspect of your stay at WBSA. You will find her working around the reception area where she is always ready to help with anything you might need.

"We're all really looking forward to welcoming you next year. The team is friendly and the building is great!"
katheryn bw

Katheryn - Customer Service and Support Assistant

Katheryn is also part of our CSSA team making sure everyone is happy and everything runs smoothly on a day to day basis at WBSA. So, if you have any questions about WBSA or living in London, Katheryn will be only too pleased to help.

"I want to make sure that every detail is attended to – no job is too small, or too big!"
amrit bw

Amrit - Concierge

Amrit is one of our 6 night time Concierge’s at WBSA. He has worked at urbanest since 2012 and his main role at WBSA is to care for and provide assistance to WBSA residents throughout the night – ensuring that everything is under control.

"I love to meet all our residents and make sure everyone is A-okay. I'm there to make sure everyone is happy!"
ivana bw

Ivana - Sales Coordinator

Ivana makes sure that all your questions are answered when you are choosing your room at WBSA. But she doesn’t stop there – she’s also happy just to chat and is an expert on craft projects and cooking!

"I hope you like your room at WBSA and feel right at home!”
alex bw

Alex - Stakeholder Assistant

Alex works closely with the universities and residents, making sure there’s a great community spirit throughout the building. He’s always happy to help with any enquiries you might have.

"WBSA is an amazing building – I can't wait to meet the amazing residents that will make it even better!
drl bw

Mark - General Manager

Mark is in charge of ensuring that everything runs smoothly at WBSA and that you have a great stay in London. If you have any suggestions or questions he’ll be happy to help.

"Staying and studying in London should be an incredible experience – the team at WBSA will make sure it is!"